More Than Perfect® Blog
Hospitality Customer Service Secrets Everyone Can Use
Attitude, disposition, empathy, creating relationships, consistency and follow through are all areas in which employees should excel in to provide more than perfect customer service.
Banking the Currency of Trust with Customer Care
Don’t let a customer lose trust in an instant. Building trust is a non-stop endeavor.
The Power Behind Customer Service Metrics
How using metrics is essential to lifetime business value and long-term customer loyalty.
It’s Customer Service Week! Let’s Celebrate!
We all know that customer service is just one part of the customer experience, and getting it right is the fastest way to repeat business and gain customer loyalty.
Keep Your Customers Raving Fans
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