More Than Perfect® Blog
Attitude, disposition, empathy, creating relationships, consistency and follow through are all areas in which employees should excel in to provide more than perfect customer service.
Don’t let a customer lose trust in an instant. Building trust is a non-stop endeavor.
How using metrics is essential to lifetime business value and long-term customer loyalty.
We all know that customer service is just one part of the customer experience, and getting it right is the fastest way to repeat business and gain customer loyalty.
Here are the brands that excel at the non-negotiable basics for More Than Perfect customer service.
Company culture is an ever-evolving standard for the business and there are always techniques to refine and enhance.
Many customer service problems could be solved by practicing empathy. Here are six tips for demonstrating genuinely care.
Here are three strategies you can use to make sure your customer service and customer experience exceed all expectations.
Take a closer look behind today’s most popular customer service myths, and you may uncover a fresh new way to boost customer loyalty and generate repeat business.