by Paul Rutter | Customer Experience
In case you haven’t noticed, I’ve taken a break from writing for the past two months (you have noticed, haven’t you?) in order to concentrate on a wonderful opportunity. I had the privilege to lead a wonderful team onboard Royal Caribbean’s Quantum of the Seas,...
by Paul Rutter | Company Culture
“There is an amazing power getting to know your inner self and learning how to use it and not fight with the world. If you know what makes you happy, your personality, interests and capabilities, just use them, and everything else flows beautifully”. ~Juhi Chawla Have...
by Paul Rutter | Company Culture, Customer Service
“A player who makes a team great is more valuable than a great player.” ~Coach John Wooden In the sports world, teamwork is everything. Except for maybe tennis and golf, which are individual sports, but that’s another story. A team cannot win with a bunch of...