More Than Perfect® Blog
16 Ways to Make Sure Your New Hire is Successful and Never Wants to Jump Ship
if the company is serious about keeping you and making sure you are successful, they will have a plan in place to set you up to thrive and flourish. And that plan should start before you ever arrive on day one.
7 Ways To Incorporate Your Service Culture Standards
Now that the culture has been established, how do you go about making sure it is built into the fabric of the company?
Four Customer Service Articles That Make For Essential Reading
You will find several comparably lessons in this month’s recommended reading. The following are a few choice articles I am certain you will enjoy.
Customer Complaints Against Airlines Soar to 70%
Business Insider’s article “Customer Complaints Against Airlines Soar 70% Following Incident where a United Passenger was Dragged off a Plane” addresses the correlation between the incident and customer satisfaction.
Why A Service Culture Strategy is So Important for Your Business
A strong customer service and customer experience culture will invariably lead to happier customers and happier employees, which leads to repeat business and customer loyalty.
4 Building Blocks of a More Than Perfect® Service Culture
One of the most difficult parts of building a business is putting together a team of individuals who will work well in a diverse environment.
Providing “Best in Class” Customer Service
Customer service is still the differentiator on whether your customers will do business with you again, stay loyal to your brand, and will refer you to family, friends and neighbors.
9 Essential Service Lessons I Learned Living With My Customers
How crazy would it be if every business owner, manager, supervisor and employee had to live with his or her customers 24 hours a day, 7 days a week?
Catering to ALL Your Customers
The actions of these businesses provide us with insight into how companies can ensure they keep their customers for life.
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